The Message Centre offers a range of inbound call services for clients throughout Australia, so if you’re interested in growing your business the easy way, please get in touch. Our team will remove the hassle of answering calls and queries, while organising your diary and ensuring you never miss an appointment.
Whether you’re a small company or a larger franchise, we have years of experience in handling the internal affairs of all types of businesses and offer an impeccable inbound call management service.
Our inbound services include:
- Live answering and messaging: Let us manage your incoming calls and free up your time
- Switchboard and reception services: Never miss an important call again with our team on the job
- After-hours support: When you can’t be there to take the call, you can rest assured that we’ll be there to pick up
- Escalation management: If there are any issues within your business, we’ll flag them so you can handle any issues promptly
- Loan worker monitoring: Let The Message Centre manage your lone workforce for a more productive team
- Appointment scheduling, reservations and bookings: We can organise your diary, schedule appointments, and keep you up-to-date on any modifications
- Help desk and technical support: Remove the stress of complex help desk management and let our team take the reins
- Order fulfilment: With The Message Centre on the job, we’ll ensure orders are taken all-year round