hosted-services

Our services include:

the message centre

Hosted services for your business in Australia

The TMC product suite includes on-premises, managed, hosted and hybrid communication solutions to meet any business and organisation needs, large or small.  We offer a single and comprehensive billing platform that allows clear and transparent information in relation to communication costs.

Hosted PBX and Interactive Voice Response (IVR)

TMC Connect is able to custom design any communication process by utilising our smart IVR and Voice Recorded processes. Our systems manage the path that you choose your calls to take 24/7 and can include specific ‘time of day’ procedures and parameters.  

IVR Solutions with Call Route Options – provide the most professional experience to callers, and then route the call to the desired answer point based on caller selections, day, or even time of day via our Advanced Call Forwarding Platforms.

Voice Recording Options for Messages – if you are not available to take the call, and prefer to not utilise Live Answering at TMC, simply ask the caller to leave a message and retrieve at your convenience via our interactive client web portal.

Campaign and Call Tracking Technology – know where your leads have been generated.  Measure and qualify each campaign effectiveness and Return on Investment.

Access Call Recording securely and easily via our Web Portal for Training & Quality purposes. 

Our Structure for Hosted PBX and IVR

Call Type

Rate Per Minute

Flag-fall

Local

No Charge Applicable

$0.17

National

$0.08

No Charge Applicable

Calls to Mobile

$0.24

No Charge Applicable

TMC – Live Answer Service

No Charge Applicable

No Charge Applicable

Monthly Fee (per answer point)

 

From $29.00

Set Up (once off)

 

 From $150.00

Hosted Desktop

TMC has developed a large network of technology based providers. We are fully capable of project management and deployment into any environment.  

Please contact our Customer Support Team to have a preliminary discussion about your specific needs.

Pricing options for Hosted Desktop Plans 

Hosted Desktop  Matrix

Starter Plan
(monthly per user)

Business Plan
(monthly per user)

Power Plan
(monthly per user)

Windows 8.1

$88.00 per month

$134.00 per month

$170.00 per month

Windows 10 Pro

$90.00 per month

$135.00 per month

$172.00 per month

Windows 2012R2

$104.00 per month

$150.00 per month

$186.00 per month

Specifications

Includes 1 Processor Core, 2GB RAM and 20GB Storage

Includes 2 Processor Core, 4GB RAM and 50GB Storage

Includes 2 Processor Core, 8GB RAM and 50GB Storage

MS Office and Antivirus

MS Office and Antivirus

MS Office and Antivirus

Nightly back Ups

Nightly back Ups

Nightly back Ups

7 Days of Back Up Retention

7 Days of Back Up Retention

7 Days of Back Up Retention

Set Up (once off)

$90.00

$90.00

$90.00

Remote Technical Support

$30.00 per 15 minutes

$30.00 per 15 minutes

$30.00 per 15 minutes

Hosted Desktop  Matrix

Starter Plan
(monthly per user)

Business Plan
(monthly per user)

Power Plan
(monthly per user)

Naked

$60.00 per month

$105.00 per month

$142.00 per month

Specifications

Includes 1 Processor Core, 2GB RAM and 20GB Storage

Includes 2 Processor Core, 4GB RAM and 50GB Storage

Includes 2 Processor Core, 8GB RAM and 50GB Storage

No Windows, No Antivirus, No MS Office

No Windows, No Antivirus, No MS Office

No Windows, No Antivirus, No MS Office

Nightly back Ups

Nightly back Ups

Nightly back Ups

7 Days of Back Up Retention

7 Days of Back Up Retention

7 Days of Back Up Retention

Set Up (once off)

$90.00

$90.00

$90.00

Remote Technical Support

$30.00 per 15 minutes

$30.00 per 15 minutes

$30.00 per 15 minutes

For more information on our hosted services at TMC, contact us on 1300 728 268 today.

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