The Message Centre’s Smart Group Messenger service offers the same great features as the Smart Messenger, but instead of just one point of contact, it can deliver messages to multiple recipients. This means a single operator will handle all incoming calls and then relay the messages on to the relevant personnel or departments in your business.
As a result, the correct person will always receive the messages intended for them directly, via SMS or email. Just as before, calls are answered using your business name and will be sent to the appropriate department or group as required. Clients can also access their messages at any time via our unique online portal.