fair-use-policy

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Call us today on
1300 728 268 for more information about our VPS fair use policy.

Enjoy complete and professional service with our approved VPS acceptable usage policy

Bandwidth Fair Usage Policies

TMC provides unmetered data on VPS, Cloud Servers, Shared/Reseller Hosting, Colocation and Dedicated Server packages which offer generous fair use data transfer. Data transfer covers bandwidth usage Nationally (Australia) per month unless otherwise stated as is the case with our Colocation and Dedicated Server plans where this bandwidth policy extends to International data. This bandwidth for Colocation and Dedicated Server plans provides customers with up to 50GB of International data transfer per month as they wish to use without any additional charge.

Customers may use this data for any purpose other than those unacceptable as stated in our Acceptable Use Policy. Customers will receive a notice warning upon reaching 80% of their International allowance. Usage beyond this limit will incur a charge of $5.00 AUD per 1GB of International data transferred (pro-rated to usage). Your server will be limited to 128kb/s for both National and International traffic. Please contact our Support Desk should you wish to purchase an additional data pack.

Should TMC deem a customer’s account as exceeding fair use bandwidth consumption which causes interference with other users, we will notify the customer and allow the customer to remedy the problem. However, should a customers’ bandwidth usage be significantly greater than fair use, TMC reserves the right to suspend or throttle the customers account where appropriate.

General

TMC will not be responsible for any damages your business may suffer. TMC makes no warranties of any kind, expressed or implied for services we provide. TMC disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by TMC and its employees.

If, in our reasonable opinion, you have breached this FUP, we will contact you by email to let you know that your usage is excessive and is affecting TMC services/systems and/or other users. We reserve the right to impose reasonable limits to reduce your usage and/or pair you with other users utilizing the same or nearly the same amount of usage.

TMC have the right to change any term from time to time without prior notice.

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