The Message Centre offers businesses throughout Australia the opportunity to benefit from our live chat program - an online chat system that engages with your customers in real time. This extremely useful service is expertly managed by our staff, who can link up with your clients via a web portal and engage in a web-based chat.
By accessing your client through this portal, we can respond and interact to the chat on your behalf, addressing any queries customers may have, and working to an agreed upon script. As we operate 24 hours a day and seven days a week, you can rest assured that no matter when your customers get in touch, they’ll always receive a prompt response.
We’ll agree with you what information we can supply, and will transfer all messages on to you, as requested. If you want to stay connected with your customers and show them that you care about the experience they have with your business, The Message Centre’s chat program is ideal.