As a company dedicated to providing the highest standard of service to our clients, The Message Centre works around the clock for your convenience. Open seven days a week, 24 hours a day, we’re always available to help your business with calls, appointments, and anything else you require.
Whether you’re on holiday, at home, or away on business, our team can manage your business calls at any time. From making outbound calls, to answering inbound calls from your customers, once we’ve agreed an appropriate script to use on the phone, we can get straight to it. We’ll also ensure that we know what details you need from any callers and will convey all messages back to you in your preferred medium.
As working after-hours means we won’t necessarily have contact with you, our team will be briefed on your individual escalation policy, so we can handle any situations appropriately if they arise. We’ll adhere to your instructions at all times, and will monitor the situation until the appropriate person attends to any fault or the issue is resolved.
Our after-hours support is a great way to keep on top of your business and to stay ahead of the competition, even when you’re not in the office. With The Message Centre on the job 24/7, you can rely on us to manage your calls efficiently and ensure that you’re always fully informed of what’s going on.