Business Support

Business Support

We are a specialist business process outsourcing provider. Our contact centre experience has allowed us to develop processes that can assist businesses well beyond voice-based services.

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Live Answering

Live Answering

With extensive experience in a range of call centre services, The Message Centre is Australia’s leading specialist provider of inbound and outbound call handling services.

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Telecommunications

Telecommunications

At TMC Connect, we deliver smart telecommunications services and solutions to businesses and organisations that are flexible, interactive, effective, and measureable

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Call us today on 1300 728 268 for
more information about our call services.

Activating Your Casual Live Answering Services

Once it has been set up, you can use our live answering service as required, activating or deactivating it as necessary throughout the year.

Extremely easy to use and highly convenient for any business owner, Casual Live Answering Services are a safety net during those times when your business requires a little extra help. All calls will be handled in a professional manner by our experienced and friendly agents. We will always ensure a quality and convenient service that delivers what your business needs.

Whether you have an emergency and need reception cover fast or you know you have staff going on leave, The Message Centre is here to help make your working life stress-free while delivering exceptional customer service.

Casual Live Answering

Casual Live Answering

Ideal for cover during Christmas and other holiday periods for your business. Our Casual Live Answering can also assist with staff leave throughout the year. Once set up, these services can be activated on an ‘as required’ basis.

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Let's talk about your requirements

About Us

Established in 1974, The Message Centre is a business support services provider that handles all areas of communication, voice (call centre), data management and telecommunication solutions for small, medium and large businesses.

Having been in business for over 40 years, we have been able to expand on our core systems and processes portfolio to offer additional services such as:

  • Complex live answer scripting
  • Bookkeeping
  • Debt collection
  • Lead generation
  • Market research
  • Data entry

Our systems are facilitated through smart development and integration. Therefore, our processes are completely transparent managed as if we are working from your business’ premises.

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We are open 24 hours 7 days a week providing you with the best support and customer service.